Our aggressive A/R follow-up system reduces your days in A/R, clears 90+ day balances, and helps practices consistently collect up to 98% of eligible revenue.
Accounts receivable represents money your practice has already earned but has not yet collected. Every day a claim sits unpaid, the probability of collecting it decreases. After 90 days, claims are 50% less likely to be paid; after 120 days, only 40% are ever collected.
Our A/R management team works every aging bucket systematically — 30-day claims get automated follow-up; 60-day claims get dedicated account representatives; 90+ day claims get our highest-priority team with escalation protocols.
Every detail handled by certified professionals — so you can focus on patient care, not paperwork.
Every unpaid claim tracked by age: 0–30, 31–60, 61–90, and 90+ days. Each bucket receives escalating attention and dedicated follow-up protocols.
We do not wait for EOBs — we proactively call and access payer portals to check claim status, identify issues early, and accelerate payment.
Real-time dashboard showing your A/R by payer, aging bucket, and trend over time — so you always know exactly where your money is.
Patient-responsible balances managed with courtesy calls, statement generation, and payment plan options — maximizing collections while preserving relationships.
After primary payer adjudicates, we automatically identify and bill secondary payers — recovering money many practices miss entirely.
Dedicated team to work claims 90+ days outstanding, applying maximum follow-up pressure and filing appeals before timely filing windows close.
A proven, systematic process that maximizes collections at every step of the revenue cycle.
We review your current A/R aging report to identify the highest-impact opportunities for immediate recovery.
Daily claim status checks, payer portal access, and phone follow-up on claims approaching or exceeding 30 days.
Claims at 60+ days escalate to dedicated follow-up; 90+ days to our senior recovery team with full appeal capability.
Monthly A/R aging reports with trend analysis, payer performance, and specific action plans to maintain low A/R days.
Common questions about our a/r management services from healthcare providers nationwide.
Best-in-class practices maintain A/R days of 30–35 days. The national average is 45–55 days. Practices with in-house billing often see 60–90+ days. Our goal is to get your A/R days below 35.
We generate patient statements, make courtesy calls for balances over $50, offer payment plan options, and provide a secure online payment portal. We do not use aggressive collection tactics that damage patient relationships.
Yes. We offer a dedicated A/R recovery engagement for aged claims (60–180 days). We assess your backlog, identify recoverable claims, and work them systematically — typically recovering 40–70% of aged A/R that was previously written off.
Yes. After the primary payer adjudicates, we automatically identify claims requiring secondary billing and submit them with the primary EOB — recovering the 5–10% of revenue many practices miss.