Service

Accounts Receivable (A/R) Management

Aggressive, systematic follow-up on unpaid claims — reducing your A/R days and clearing aged receivables so you reach a 95%+ net collection rate.

What we handle

  • Daily follow-up on outstanding claims
  • Aged A/R cleanup (90+ days)
  • Insurance and patient balance collection
  • Appeals on underpaid and short-paid claims
  • A/R aging and net-collection-rate reporting

Why it matters

Most practices collect 70–85% of eligible revenue. The gap is usually aging A/R nobody has time to chase — exactly where a dedicated team pays for itself.

How ERG delivers

We work your A/R every day, prioritized by recoverability, with certified specialists making the payer calls during U.S. hours.

Ready to get paid what you've earned?

Book a strategy call — we'll review your billing, find revenue leakage, and show you what we can recover.

Book a strategy call

Common questions

Questions about this service

Can ERG work claims more than 90 days old?

Yes, after reviewing filing limits, previous actions, documentation, payer status and balance accuracy. Age alone does not determine whether a claim is recoverable.

How is old A/R separated from current billing?

ERG can manage old A/R as a distinct inventory with its own ownership rules, priorities, fee structure and reporting so it does not interfere with current claims.

What A/R reports does ERG provide?

Reporting can include age bands, payer and provider views, denial reasons, last action, unresolved work and recovery outcomes based on the agreed scope.

How can a practice prevent the A/R backlog from returning?

The recovery work should identify and correct recurring causes in registration, authorization, coding, charge entry, submission, posting and follow-up.

Read the aged A/R recovery guide →