Frequently Asked
Questions

Our team holds the CPC and CPB from AAPC, the CCS from AHIMA, and the CBCS — meeting the highest standards for coding accuracy and billing compliance.

RCM is the financial process tracking patient care from registration to final payment — including coding, claim submission, payment posting, denial management, and A/R follow-up.

Typically 4–9% of monthly collections. Most practices save significantly by outsourcing vs maintaining in-house billing staff, software, and training. Contact us for a custom quote.

Average denial rate is 5–10%; some practices hit 20–30%. We reduce denials through pre-visit eligibility checks, certified coding (CPC team), and clean-claim submission. Our first-pass rate exceeds 95%.

60–180 days depending on the payer. Medicare/Medicaid in 60–90 days; commercial payers may take 90–180 days. We manage the entire process and keep you updated throughout.

All major platforms: Epic, Athenahealth, CareCloud, AdvancedMD, Practice Fusion, Kareo, eClinicalWorks, DrChrono, SimplePractice, Office Ally, NableMD, EZClaim, Medisoft, and more.

A/R management tracks and collects unpaid claims and patient balances — filing appeals, reducing A/R days, and clearing aged balances 90+ days old. Most practices collect 70–85% of eligible revenue; we help you reach 98%.

We onboard and begin submitting claims within 5–10 business days — including EHR integration, payer setup, free practice analysis, and credentialing if needed. Zero disruption to your cash flow.

30+ specialties: Primary Care, Cardiology, Orthopedics, Mental Health, Physical Therapy, Chiropractic, Dermatology, Gastroenterology, Neurology, Oncology, Pediatrics, OB/GYN, Radiology, Anesthesiology, Pain Management, Urology, Podiatry, DME, Wound Care, FQHC, and more.

Warning signs: denial rate above 5%, A/R days over 40, collecting less than 90% of billed charges, high write-offs, or delayed payer payments. We offer a free practice analysis to identify your specific revenue leakage.